The badge on Profile controls whether you can post jobs. As a Private client, you can post jobs immediately after signing up without needing additional details. You can complete your Private profile later - photo, and address - to build extra trust with workers, or choose Get Vetted for a higher-trust badge while continuing to hire as our team checks your documents. A short, longer or long pause on hiring (Yellow, Purple or Red Card) limits posting until the period ends.
How it works
You have signed up and can hire without additional information.
Completing your private profile creates a trusted profile.
Upload your ID and your business CK and business logo when you want a higher-trusted Vetted badge.
A pause on hiring (Yellow, Purple or Red Card), or a switched-off account (Deactivated), until the period ends or support helps.
What to do
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Signup
Complete the short signup and start posting jobs immediately.
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Complete Private Profile
Complete your Private profile to earn workers trust. You are able to post jobs while updating your information.
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Submit for Vetted
Upload documents from Profile when you want the Vetted badge. Hiring continues while they are checked.
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If hiring is paused
For a short, longer or long pause (Yellow, Purple or Red Card), wait it out or email help@jobzapp.com.
Your profile status gives you instant hiring power while giving workers full confidence in your bookings. Starting as a Private client lets you post urgent jobs immediately, while completing your profile or getting Vetted unlocks maximum credibility and attracts top-rated talent across Cape Town.
Your account status
Your profile badge uses these statuses. Private means you can already post. Submitting documents for Vetted does not stop you hiring while the team checks.
| Status | Means | What you can do |
|---|---|---|
|
Private (Signed up)
You are ready to post jobs.
|
You have signed up with profile basics. | Post and book jobs. You can complete your private profile later. |
|
Private (Completed)
For more options, complete your profile.
|
You have completed your private profile by adding a profile image and address. | Post and book jobs. You can still submit documents later for the Vetted badge - Approval takes up to 48 hours but you can still post jobs in the meantime. |
|
Vetted
You are ready to post jobs.
|
ID and address (and business registration if needed) have been checked. | Post and book as usual. Workers see you as more trusted. |
|
Not Active
Update your profile to become active.
|
Your account needs an update before you can hire normally. | Update your profile to become active again. |
|
Yellow Card
You have a seven day suspension.
|
Short suspension (about 7 days). | Wait out the suspension; hiring is limited until it lifts. |
|
Purple Card
You have a thirty day suspension.
|
Longer suspension (about 30 days). | Wait out the suspension; contact support if you need help. |
|
Red Card
You have a ninety day suspension.
|
Long suspension (about 90 days). | Hiring is blocked until the card ends; email help@jobzapp.com if needed. |
|
Deactivated
You have been de-activated.
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The account is switched off. | Contact help@jobzapp.com, you cannot post or book while deactivated. |