Jobs are cash-free on purpose. On the job screen, use Chat anytime the job is live, and the Call button from about two hours before start until about two hours after it ends.
Add Follow my job contacts before you need them. For something serious, tap Job Safety / Report Incident on that job. It can alert followers and support. JobBot in the help header is for how the app works, not emergencies.
How it works
Add people you trust before you need them.
The booking is underway on the day.
Open Chat anytime; use the Call button in the allowed hours.
Tap Job Safety / Report Incident on the live job to report a serious issue.
Email help@jobzapp.com if you still need help.
What to do
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Add followers
Add up to two Follow my job contacts.
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Use Chat and Call
On the job screen, open Chat for access, tools and timing; use the Call button in the allowed window.
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Report serious issues
For emergencies on a live job, tap Job Safety / Report Incident on that job.
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Stay cash-free
Never pay cash or share OTPs / bank PINs.
Paying cash or sharing OTPs creates risk with no clear record. Follow my job contacts and Job Safety on the job mean someone can be alerted quickly if something goes wrong on site. JobBot cannot help in an emergency.