JobBot

On the day

Tell the client you are on your way, start and finish work, take unpaid breaks, and handle paid overtime if needed.

A job start to finish

Once you are booked, the job screen is where you head to the shift, arrive on site, take unpaid breaks (Pause), handle paid time past the booked end (Extra Time), and finish. Follow the actions in order so the client can track you and pay lands correctly.

On the day

From heading out to starting work on site, this is what this job screen asks you to do.

Get ready
Get ready On this job screen, you can clock in from about ten minutes before start.
En Route
En Route Use En Route on this job screen when you head to the job.
Arrive
Arrive Clock in on this job screen at the job location with location on.
Accepted
Accepted Once clock-in is accepted, you show as on the job (Busy).

Taking a break

On this job screen, an unpaid break is Pause. Use Restart when you are back on the tools.

Need a break?
Need a break? Use Pause on this job screen.
How long?
How long? Pick 15 minutes, 30 minutes, 1 hour or 2 hours.
Restart
Restart Use Restart on this job screen when you continue working.

Extra time

If the client needs you longer, they approve Extra Time on the job and pay it as a separate charge. You are notified by app and email when Extra Time is paid. It is not something you arrange or collect in cash on WhatsApp.

Point What it means for you
Paid end time The booked end plus any Extra Time minutes the client has already paid. Closing reminders use this end, not the original booked end alone.
Clock out prompt Around that paid end you may get an app or email notice and a WhatsApp Clock out button. Clock out when the work is finished.
Auto clock-out If you are still Busy or on Pause 30 minutes after the paid end, the app ends your time at that paid end.
Pay Extra Time pay is separate from the main job pay. Both land in your wallet in Rands once the client has paid.

After you clock out

What happens once the shift is finished.

Job done
Job done Hours worked are ready for the client to pay.
Rate the client
Rate the client Rate the client. Fair ratings help everyone choose better next time.
Wallet
Wallet Earnings land in your wallet for payout to your bank.
Why it matters

This job screen is where you use En Route, clock in on site, open Chat or Call, and finish. Missing a deadline here can lose the shift or delay pay.

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