Jobs are cash-free on purpose so you are not carrying money on the road. On the job screen, use Chat once the job is live, and the Call button from about 2 hours before start until about 2 hours after. Keep Follow my job contacts up to date if the app offers them.
For something serious, tap Report Incident on that job screen. JobBot in the help header is for how the app works, not emergencies. Clients usually provide tools unless specialised kit was agreed. You arrange your own transport.
Tips from the app
The same tips shown on Follow my job.
How it works
The booking is underway and you are expected on site.
Open Chat for access and timing. Use the Call button in the allowed hours around the shift.
Tap Report Incident on the job for emergencies or security problems on site.
Email help@jobzapp.com or WhatsApp the team if you still need help after the job.
What to do
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Keep Follow my job contacts up to date before you travel to a job.
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Tap Report Incident on the job for emergencies. Do not rely on JobBot for emergencies.
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Never accept cash on site, and never share OTPs or bank PINs with anyone.
If something goes wrong at a home or site, Report Incident on the job and Follow my job get trusted contacts and the team involved faster than a late WhatsApp after you leave.